AI & Agentforce

  • AI
  • Agentforce
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What We Do

We realize AI solutions that directly impact your organization. With Agentforce, Salesforce's AI platform, we bring smart assistants and predictive insights to your business.

Our AI accelerators at Agentforce bring this to practice:

  • See at a glance what's going on with each account and get instant insight into opportunities and risks
  • Easily track conversations, appointments and actions by contact, so you're always well prepared
  • Increase revenue opportunities through real-time AI advice for relevant products and services during the sales process
  • Improve customer satisfaction and reduce response times through smart, AI-driven service agents
  • Make more informed decisions with predictions and clear visualizations of your data
  • Speed up quotations, reduce errors and ensure accurate pricing and product configurations so sales can close deals faster

Who We Work With

Our AI services and AI accelerators are ideal for organizations that:

  • Smart AI assistants want to use for daily activities
  • Be ready to turn business strategy into an AI Salesforce solution
  • Wanting to make data-driven decisions
  • Want to make immediate use of proven AI accelerators

Why CaseNine?

We are Europe's most advanced Salesforce partner. And because we are 100% Salesforce-focused, we are agile. By leveraging our deep Salesforce expertise, you can accelerate your company's time-to-value and unlock previously untapped business opportunities.

We also understand that implementing Salesforce is not just a technical decision, but a strategic step toward a customer-centric future. Companies working with us share the ambition to achieve a 360-degree view of their customers.

Recent News and Updates

Technical Deepdive Series
Eliminate CPQ bottlenecks that slow down quotes

Eliminate CPQ bottlenecks that slow down quotes

Many organizations adopt CPQ with the aim of removing friction from the quotation process. The expectation is clear: clear rules, faster […]

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5 common causes of technical debt in Salesforce (and how to resolve them)

5 common causes of technical debt in Salesforce (and how to resolve them)

Salesforce rarely becomes slow or unstable overnight. Problems usually grow quietly, one shortcut at a time. […]

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CaseNine Spotlight Series
Salesforce performance is lagging: how to correctly diagnose and improve it

Salesforce performance is lagging: how to correctly diagnose and improve it

When Salesforce feels slow, there's more at stake A slow Salesforce environment is more than just an inconvenience. It affects how teams work, […]

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What is Revenue Cloud?

What is Revenue Cloud?

In today's competitive business landscape, effectively managing revenue streams is critical to sustainable growth and success. Salesforce has [...]

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Insights
Working smarter with Scratch Orgs

Working smarter with Scratch Orgs

Does your organization work with Salesforce Industries solutions? Then you probably recognize the challenges in testing and implementing new [...]

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DataWeave: New way to process CSVs in Salesforce

DataWeave: New way to process CSVs in Salesforce

Are you looking for an easy way to import CSV files into Salesforce, without having to run complex code [...].

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CaseNine Spotlight Series
Smartly capitalizing on opportunities in changing energy market

Smartly capitalizing on opportunities in changing energy market

About the collaboration between Fudura and CaseNine The energy market is in a state of flux. New propositions, such as Energy as a Service, [...]

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Insights
The power of AI within Salesforce

The power of AI within Salesforce

These days you hear more and more about artificial intelligence (AI) and the opportunities it offers for businesses. But how can [...]

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From change to opportunity

From change to opportunity

How ENGIE B2B Netherlands best responds to a dynamic market A rapidly changing market places high demands on IT, such as a [...]

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Working with the Salesforce Experts?

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If you have an urgent project that our Managed Services team can make an immediate impact on, we are ready to help.

Please contact us