AI & Agentforce

  • AI
  • Agentforce
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What We Do

We realize AI solutions that directly impact your organization. With Agentforce, Salesforce's AI platform, we bring smart assistants and predictive insights to your business.

Our AI accelerators at Agentforce bring this to practice:

  • See at a glance what's going on with each account and get instant insight into opportunities and risks
  • Easily track conversations, appointments and actions by contact, so you're always well prepared
  • Increase revenue opportunities through real-time AI advice for relevant products and services during the sales process
  • Improve customer satisfaction and reduce response times through smart, AI-driven service agents
  • Make more informed decisions with predictions and clear visualizations of your data
  • Speed up quotations, reduce errors and ensure accurate pricing and product configurations so sales can close deals faster

Who We Work With

Our AI services and AI accelerators are ideal for organizations that:

  • Smart AI assistants want to use for daily activities
  • Be ready to turn business strategy into an AI Salesforce solution
  • Wanting to make data-driven decisions
  • Want to make immediate use of proven AI accelerators

Why CaseNine?

We are Europe's most advanced Salesforce partner. And because we are 100% Salesforce-focused, we are agile. By leveraging our deep Salesforce expertise, you can accelerate your company's time-to-value and unlock previously untapped business opportunities.

We also understand that implementing Salesforce is not just a technical decision, but a strategic step toward a customer-centric future. Companies working with us share the ambition to achieve a 360-degree view of their customers.

Recent News and Updates

Technical Deepdive Series
Scalable Salesforce integrations for steady growth

Scalable Salesforce integrations for steady growth

This article explains why Salesforce integrations become unstable over time and how you can design scalable, reliable architecture using a diagnostic, targeted approach.

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Technical Deepdive Series
Seamless Salesforce Integration: A Practical Guide to Sustainable Growth

Seamless Salesforce Integration: A Practical Guide to Sustainable Growth

This article explains why Salesforce integrations become unstable over time and how you can restore predictable behavior through clear architectural choices, data ownership, and error handling.

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Technical Deepdive Series
AI-powered testing in Salesforce sales processes

AI-powered testing in Salesforce sales processes

This article demonstrates how AI-powered testing improves stability in complex Salesforce revenue processes through better diagnostics, regression testing, and robust governance.

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Technical Deepdive Series
Stop guessing: why customer-centric revenue management works better than gut instinct

Stop guessing: why customer-centric revenue management works better than gut instinct

Customer-centric revenue management replaces gut instinct with a structured Salesforce architecture featuring CPQ, RLM, and Agent Force to deliver predictable and scalable revenue.

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Technical Deepdive Series
Salesforce Industries CPQ vs. Revenue Lifecycle Management: What's the Real Difference?

Salesforce Industries CPQ vs. Revenue Lifecycle Management: What's the Real Difference?

Article on the difference between Salesforce Industries CPQ and Revenue Lifecycle Management. Learn how revenue processes can become unstable and how to structurally stabilize your architecture.

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Technical Deepdive Series
How Agent Force Revenue Management Structurally Improves Your Salesforce Revenue Processes

How Agent Force Revenue Management Structurally Improves Your Salesforce Revenue Processes

Agentforce Revenue Management enhances Salesforce RevOps by integrating CPQ, contracts, and billing into a single lifecycle architecture, thereby reducing structural revenue issues.

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Technical Deepdive Series
Stabilize Revenue Lifecycle Management on Salesforce

Stabilize Revenue Lifecycle Management on Salesforce

This guide explains how Revenue Lifecycle Management works in Salesforce, why instability occurs, and how CaseNine stabilizes CPQ, integrations, and governance using technical principles.

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Technical Deepdive Series
AI-powered Salesforce security for complex revenue processes

AI-powered Salesforce security for complex revenue processes

This article explains how AI supports Salesforce security in complex CPQ and RevOps environments, with a focus on architecture, access control, and structural monitoring.

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Technical Deepdive Series
Salesforce Security: Why Sales Systems Become Vulnerable and How to Secure Them

Salesforce Security: Why Sales Systems Become Vulnerable and How to Secure Them

Salesforce security issues often arise from architectural drift, permission creep, and broad integration permissions. This article shows how you can use structural analysis and targeted improvements to stabilize your sales system in the long term.

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Working with the Salesforce Experts?

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