KWF Dutch Cancer Society
Salesforce NPSP and Salesforce Platform
KWF is a non-profit organisation that focuses on fighting cancer. Their mission is to beat cancer as quickly as possible. They raise funds to finance and support cancer research.
The business case
KWF was looking for a partner to manage their Salesforce environment. Salesforce was already in place and set up. CaseNine took over the management of the Salesforce environment in collaboration with KWF and Bridgin.it. The team works on new developments, updates, new features and extensions where needed. At KWF they work with the non-profit success pack (NPSP) in addition to the standard Salesforce environment.
Our DevOps work
- Ensuring that all data, integrations and processes continue to work as expected.
- Building new functionalities and processes, e.g. building interfaces between external systems and services
- Building an import module that ensures that data supplied by different suppliers ends up in one place in Salesforce
- Applying a DevOps scrum structure
- Support of continuous data migrations
- Automation of manual actions
- Implementing a version control system and a deployment automation tool
- Working on the architecture of the Salesforce environment
Interested or questions?
Engie wanted to make the process of preparing a quotation up to and including the start of the contract and any changes to it transparent. This is basically mapping out the customer journey for an Engie customer. The first step was to create insight into the scope and size of the project, which the project team undertook together with Engie. We are now working on the implementation of this project.
Salesforce CRM and Salesforce Platform
CaseNine is working on multiple projects at Fudura. For example, Fudura wanted to build a connection register so that they could ease the administrative burden on private grid owners. Fudura’s administrative service attends to meter reading, messaging for supplier changes, (sub-)allocation and reconciliation, monitoring and communication of consumption volumes and, if required, customer-specific reports and invoicing.
Eurofiber needed a platform for leads, conversions and orders. Salesforce was basically already in place, but no solution had yet been developed for this particular problem. Together with developers from Eurofiber, PwC, Vlocity and freelancers, we started this project.
Salesforce CRM and Platform
Message To The Moon provides custom telecom and internet solutions for its business clients. These custom contracts are managed in Salesforce. Message to the Moon was looking for a way to efficiently run the central process of collecting telecom charges and calculating subscription fees.