CaseNine built a billing module in Salesforce and made an API connection with online accounting systems Twinfield and Tribess.
MTTM is a full-service telecom and Internet provider for business customers. MTTM offers a wide range of business telephone and Internet services, along with a comprehensive solution for the business market.
MTTM’s Business need
MTTM provides customized telecom and Internet solutions for its business customers. The complexity of managing each of these customers is done with the use of Salesforce.com. The primary process of collecting the Telecom costs and calculating subscription fees needs to run efficiently.
The CaseNine solution
- API integration with the voice management and billing platform Tribess.
- API integration for Salesforce with the online accounting system using Twinfield software.
- Created Invoicing System – Construction of additional functionality to properly report the subscription fees and CDR costs (minutes) into one bill to make it possible to send invoices from Salesforce.