CaseNine /Solutions

CaseNine /Solutions

Achieve more with Salesforce industries and integrations. The new generation of customers expects hyper-personalization and solutions built specifically for their needs and wants. Are you ready with the infrastructure that can accommodate these accelerating demands? From smart homes, to microgeneration, to energy efficiency, achieve more with product lines beyond Energy and Telecom. Disrupt competition with Salesforce industries and integrations.

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CaseNine /Solutions

Energy & Utilities solutions

Energy & Utilities solutions

According to the International Energy Agency (IEA), the energy demand is projected to grow 15% from 2020 through 2030. Over the same period, the energy-related CO2 emissions are forecast to grow by approximately 11%. As a result, Energy leaders are forced to address increasing demands on the grid, the environment, and their customers. Executive leaders must play a significant role in every “Future of Energy” scenario, and will need to pivot away from volume-based commodities to define new energy product and service architectures, ranging from energy end use as a service to reliability services.

Telecom solutions

Telecom solutions

Customers demand quick fixes to their problems, but offering too many touchpoints creates confusion on where to seek resolutions. These high-effort customer experiences create an unloyal customer base, with 96% of customers likely to switch vendors/merchants after a negative experience. In contrast, only 9% of customers who had low-effort experiences considered switching. Increase customer lifetime value by 20% on average and reduce the cost of deploying price optimization by as much as 80% with CaseNine's CPQ for Telecom Solution. Sales intelligence advice, next-best-action recommendations, and customer churn warnings also add value.