5 Benefits Of Salesforce NPSP

5 Benefits Of Salesforce NPSP

What is Salesforce NPSP

About a year ago, Salesforce.org came out with the Nonprofit Cloud, a combination of Salesforce products that specifically address the needs and wants of nonprofit organizations. Part of the Nonprofit Cloud is the Nonprofit Success Pack (Salesforce NPSP), this pack adds elements to Salesforce that are useful for nonprofit organizations. These include donation and donor management functionalities and a fundraising and campaign dashboard.

1. All data centrally in one place

For nonprofit organizations, data often comes in through multiple channels, such as donations, new donors, recruitment events and campaign results. With NPSP, all that data eventually ends up in one place. When processed automatically, or by an admin, this data is also always viewable, no matter where you are.

2. Easy to analyze data

Within Salesforce, it is easy to analyze and visualize data. For example, you can see exactly which campaigns are running well, which recruitment efforts are bringing in the most donors and what is running well financially or which aspect needs a little more attention.

3. Salesforce also contributes

When you qualify as a nonprofit for Salesforce.org, Salesforce itself donates 10 users. The nice thing is that there is no time limit, these users can be used at any time. In addition, Salesforce is more affordable for nonprofit organizations than the regular Salesforce environment.

Another advantage is that as a Salesforce NPSP user, you can use the Power of Us Hub. This is an online environment where specialists and developers are available to help you with any questions about or problems with your Salesforce environment.

4. Managing donors and volunteers

Salesforce NPSP makes it easy to manage donations and their associated donors. In Salesforce NPSP, in addition to tracking basic data, you can enter, among other things, whether a donor is a member, has made a one-time donation, or possibly is or wants to become a volunteer.

In addition, you can create Households and Organization accounts, where you can link individuals to a household (often a family or circle of friends) or organization account (often an employee of a company).

Another useful feature is that you can match skills to volunteers, for example. This means that by filtering well, you can quickly approach the perfect volunteer for a specific job.

5. Salesforce NPSP is easily customizable.

Salesforce NPSP provides a good base of functionality for a nonprofit organization. Also from a Salesforce developer's perspective, NPSP is a nice package to work with because it is open-source. This means that the package can be viewed by anyone and can easily omit, modify or even extend functionality.

See how we are working with Salesforce NPSP at KWF.

Colin Hammer

Colin Hamer is a Software Engineer at CaseNine. He is responsible for various Salesforce projects at clients.